Mon - Fri: 8am - 5pm
Sat: 8am - 5pm
707-546-3492
Wayne & Son's Automotive Repair LLC, Santa Rosa CA, 95403, Auto Repair, Engine Repair, Diesel Repair, Brake Repair and Volvo Repair
Wayne Pentecost, 
Owner

Come visit Wayne & Son's Automotive Repair LLC in Santa Rosa! We are proud to specialize in Auto Repair. As the premier Family Owned and Operated auto repair shop in Santa Rosa, our highly-trained automotive mechanics take great pride in supplying: Engine Repair, Diesel Repair, Brake Repair, and Volvo Repair. Each of our reliable specialists undergo extensive automotive repair training to meet all your auto repair needs.

The owners and maintenance experts of Wayne & Son's Automotive Repair LLC have been honored to serve Santa Rosa for the past 29 years. While we focus on Auto Repair, Engine Repair, Diesel Repair, Brake Repair and Volvo Repair, we also provide a long range of other auto repair services listed on our services page. Our auto repair experts have built our reputation by providing consistently superior service here in Santa Rosa.

No matter what your vehicle needs, come see us at Wayne & Son's Automotive Repair LLC today! From Brakes to transmission to engine work, we are the best one stop auto repair shop in Santa Rosa. We provide trustworthy, fast, reliable, and quality work at the right price. Don’t just pass through; come see us for any of your auto repair needs.

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Wayne & Son's Automotive Repair LLC, Santa Rosa CA, 95403, Auto Repair, Engine Repair, Diesel Repair, Brake Repair and Volvo Repair Wayne & Son's Automotive Repair LLC, Santa Rosa CA, 95403, Auto Repair, Engine Repair, Diesel Repair, Brake Repair and Volvo Repair Wayne & Son's Automotive Repair LLC, Santa Rosa CA, 95403, Auto Repair, Engine Repair, Diesel Repair, Brake Repair and Volvo Repair Wayne & Son's Automotive Repair LLC, Santa Rosa CA, 95403, Auto Repair, Engine Repair, Diesel Repair, Brake Repair and Volvo Repair Wayne & Son's Automotive Repair LLC, Santa Rosa CA, 95403, Auto Repair, Engine Repair, Diesel Repair, Brake Repair and Volvo Repair Wayne & Son's Automotive Repair LLC, Santa Rosa CA, 95403, Auto Repair, Engine Repair, Diesel Repair, Brake Repair and Volvo Repair Click on any image for more details

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M. S. from Santa Rosa, CA, whose Toyota was in for an auto repair, on 10/14/2016:
"Great service, friendly people."

Gena P. from Santa Rosa, CA, whose FORD was in for an auto repair, on 10/8/2016:
"Far out. Exceeded my expectations. I felt respected as a woman in a male dominated industry. This is important to me. I would feel comfortable sending my daughter here for her auto needs."

Vivian on 10/8/2016:
"Trustworthy honest great rates friendly nice accomodating excellent cuatomer service will return for more work I highly recommend"

Ishayah W. on 10/1/2016:
"I am thoroughly impresed with the quality of waynes automotive's work, they know what they are doing, they are quick and polite! If you want your truck fixed right go to waynes! Cant say enough good things, highly recomended!"

Jeannie F. on 10/1/2016:
"I would say- "I have the best mechanic!! Family business, excellent work , great prices and they always go above and beyond to make their customers happy!! We are always beyond happy when we leave. ??❤️??"

Anonymous on 9/29/2016:
"very knowledgable about all aspect of maintaining and repairing cars from antiques to the latest. And add to that they are friendly"

Lennie B D. from Santa Rosa, CA, whose Toyota was in for an auto repair, on 9/19/2016:
"So far so very good - really helpful, honest and communicative. Just have been once and plan to develop a relationship."

Linda B. from Fulton, CA, whose Pontiac was in for an auto repair, on 9/18/2016:
"Quick to diagnose and excellent service."

Bea F. from Sebastopol on 9/16/2016:
"I am very pleased with the work Brett did on my truck, He took the time to explain the the repairs.They where great at keeping you inform. Very professional and friendly service. Will take all my automotive needs here and recommend them to all my friends."

Doug B. from Santa Rosa, CA, whose Chrysler was in for an auto repair service, on 9/13/2016:
"Competent and Friendly"

John M. from Santa Rosa, CA, whose Toyota was in for an auto repair, on 9/11/2016:
"I needed a diagnostic and repair on a Saturday, and Wayne was able to fit me in, between jobs on a very busy Saturday. After the diagnostic, what started out as starter/charging problems turned out to be a simple fix - a battery replacement. I was relieved, and happier still finding that the hourly rate was $50 less than the dealership. Brett was most informative, as well as professional and friendly. I am always happy to support family businesses in Sonoma County, and I'm glad to have found this one. Thanks to all that helped!"

Kelly K. from Santa Rosa, CA, whose Honda was in for an auto repair, on 9/11/2016:
"I would highly recommend Wayne's Automotive. Genuine friendly service, followed by fair and honest pricing, and quality work."

Ian D. on 9/11/2016:
"I'd say the quality was alright, as far as I can tell. I had my valve cover gasket replaced and transmission serviced, as requested. The transmission leaked a puddle of fluid onto the garage floor later that evening, but hasn't leaked since. The original transmission problem for which I brought in my car wasn't fixed, but that may not have been their fault. I do appreciate that they cleaned the engine and transmission case near the areas they serviced. So far the valve cover gasket replacement is holding up alright. They also seem to have done a fine job of flushing the power steering fluid, as requested. They also flushed my brake fluid, which I don't recall having requested or quoted, but I'm not complaining because the car probably needed it. I thought I asked to have the chassis and suspension lubricated, but maybe they didn't hear me. I'm also not complaining because it's not super urgent. They also changed the oil and filter, which I hadn't requested and didn't particularly want, so that's the one thing I'd caution you to be careful of. Make sure to carefully understand every line item on the initial quote."

Linda R. from Pittsford, NY, whose Chevrolet was in for an auto repair, on 9/10/2016:
"They were very patient with me. I'm from NY and the truck was very rusty and hard to work on"

Amy Z. on 9/7/2016:
"Honest & reliable."

Sir J. on 8/28/2016:
"awesome customer service, Excellent quality work... I recommend them to my friends"

Cynthia B. from Santa Rosa, CA, whose Honda was in for an auto repair service, on 8/27/2016:
"That Wayne and Sons is the best place to take your car. They do excellent work and provide excellent customer service."

Lynn W. on 8/27/2016:
"Though always busy, they will take time to explain, and answer questions. They treat clients with respect and courtesy, and deliver high quality work in a very reasonable time period.."

Anonymous on 8/25/2016:
"Best shop in Sonoma County"

Carlin on 8/25/2016:
"Honest, knowledgeable, great customer service. They get it fixed right the first time."

Jeff C. from Clearlake, CA, whose Jeep was in for an auto repair service, on 8/21/2016:
"Excellent work, reasonable prices. They are honest."

Mike C. from Windsor, CA, whose Toyota was in for an auto repair, on 8/17/2016:
"They make sure I'm a satisfied customer by me understanding why certain parts were needed to make my car perform as it was designed."

Doug , whose DODGE was in for an auto repair, on 8/16/2016:
"The mechanics at Wayne and Sons Automotive are very competent and straightforward. They fix it right without trying to up-sell you."

Mark J. on 8/12/2016:
"Enthusiastically recommend!"

Eric B. from Monte Rio, CA, whose Ford was in for an auto repair, on 8/11/2016:
"They're awesome! I finally feel like I'm not getting robbed"

Barry V B. from Santa Rosa, CA, whose GMC was in for an auto repair service, on 8/10/2016:
"Good job, good communication, didn't do unneeded repairs."

Becky on 8/9/2016:
"The customer service and repairs were excellent! Wayne went above and beyond."

Kevin G. on 8/8/2016:
"Very friendly and professional service from Wayne and his team"

Josiah R. from Santa Rosa, CA, whose Scion was in for an auto repair service, on 8/6/2016:
"Exceptional. Wayne is fair, honest, and has a great attention to detail. It's a family business and they are great people."

Ray B. from Santa Rosa, CA, whose Dodge was in for an auto repair, on 8/4/2016:
"Absolutely the best and most reliable"

Dana on 8/3/2016:
"I go to Wayne's auto shop because it has a Triple Diamond rating. I just had some maintenance work today and they were on time , fair and friendly. :)"

Michael P. from Santa Rosa, CA, whose Chevrolet was in for an auto repair, on 8/1/2016:
"Exceptional!"

Joe A. , whose Buick was in for an auto repair, on 8/1/2016:
"I am very pleased with the work done. As T waited for my vehicle, I was impressed by the knowledge and professionalism of every person in the shop."

Silvia S. on 7/31/2016:
"Best shop around!"

Mike S. from Santa Rosa, CA, whose Ford was in for an auto repair, on 7/27/2016:
"I'd highly recommend you guys. I've only been once and will be definitely be taking all future work on my vehicles there. Brett helped me out with my motorhomes AC. He tested and recharged the system in less than a half hour. He was very polite and knowledgeable. I also didn't have an appointment and he was still able to squeeze me in as I was pressed for time."

Laura Q. on 7/22/2016:
"The work performed was of excellent quality with customer service to match! We were in the middle of a road trip when my car needed immediate attention. Wayne and his team were efficient, effective and friendly. They were lifesavers! I would highly recommend Wayne and Sons."

Michelle J. from Santa Rosa, CA, whose Chevrolet was in for an auto repair, on 7/21/2016:
"I would highly recommend your shop was very impressed with everyone that I delt with
Thank you for your professionalism and great service."

Greg C. from Santa Rosa, CA, whose ACURA was in for an auto repair, on 7/20/2016:
"Great service all around."

Suellen G. from Chico, CA, whose Subaru was in for an auto repair, on 7/19/2016:
"Great work, fairness and the ability to get me a rental for as long as I needed it at a greatly reduced price!"

Erika S. from Santa Rosa, CA, whose JEEP was in for an auto repair, on 7/17/2016:
"Very fast, thorough and I never get the sense that they're trying to pull one over on me. Very reliable and honest shop"

Barth C. on 7/17/2016:
"I would tell them that Wayne's Automotive may just be the last honest mechanic shop in Sonoma County. This was my first visit and found the shop on Yelp. Wayne saved me money by his honesty in not selling parts I thought I needed he instead was able to remedy the problem without new parts. I will be taking our fleet of trucks to Wayne's automotive for any needed repairs. I HIGHLY recommend this shop."

Fiona D. on 7/14/2016:
"I have recommended Wayne's Automotive to friends because they are fast and services are reasonably priced. I have never had to bring a car back things are done right the first time."

Nancy P. from Santa Rosa, CA, whose VOLVO was in for an auto repair service, on 7/13/2016:
"Very friendly,reliable, honest and provides great service. Doesn't charge you for anything more that what is needed."

Pierre S. from Santa Rosa, CA, whose Toyota was in for an auto repair, on 7/10/2016:
"Good customer service. Technological communication and reasonable pricing"

Cathy C. on 7/9/2016:
"There is none better. I only take my car to Wayne's. Fast, reliable, courteous, knowledgeable and fair."

Amy Z. on 7/9/2016:
"Great work and honest, don't try to add unnecessary things to make money like a lot of other places do. For repairs, wouldn't trust anyone else."

Jared W. on 7/3/2016:
"I took my car in for a transmission flush and had a very good experience. They were all very friendly and helpful!"

Pam on 6/21/2016:
"Trust them"

Karen M. from Sebastopol, CA, whose Jeep was in for an auto repair, on 6/17/2016:
"They fixed my car and it wasn't an easy job. They fixed my Jeeo and I am pleased how well my vehicle runs now. I was pleased to pay what I did for work rendered. I would recommend them as reliable and that treasured, almost impossible to find Shops."

Ron on 6/12/2016:
"They go above and beyond for their customers."

Shelley Mills (. on 6/12/2016:
"They are so helpful, amazing, and you can trust them to do a great job! They fixed my leak in the sunroof when it was pouring last winter and helped me get all the water out. They let my husband take their car charger to jump his car when he broke down 5 blocks away. I get all my oil changes there and they fixed an electrical problem for me which no one else could figure out - quite reasonable prices too!! I recommend them highly to all."

Pierre P. on 6/10/2016:
"The quality of the work was excellent and the willingness of Wayne's to invoice us was fantastic since they didn't know us at all."

Geoff T. on 6/9/2016:
"honest, hard-working, good work"

Lisa O. on 6/4/2016:
"I was impressed with my first visit to Wayne's. I appreciated very much that he took the time to show me the actual parts of the car [under the hood] that were having issues and needed to be fixed. When seeing the problem it became very obvious that it needed to be fixed. I've never had a mechanic SHOW me the problem, and over the years with other mechanic shops, I've just had to "trust" that I was being told the truth when paying the bill."

David W. on 6/4/2016:
"Excellent professional prompt service"

Carol M. from Windsor, CA, whose Volvo was in for an auto repair, on 6/3/2016:
"I came to Wayne's because I know Bill whom I trust completely. Through Bill who works there I have become a regular customer. I met Wayne and family and could tell immediately that these are GOOD, HARDWORKING PEOPLE WHO CARE! Having had a former career, must of which was as involved directly with Large Dealerships and Repair shops, Wayne's and Son's is so impressive. I would tell people that Honesty, Expertise, Caring, Kindness can be found at Wayne and Son's. Furthermore, such great care is taken to diagnose issues, rather than just start replacing things. Problems are isolated by EXPERTS and then repaired.Care is taken with each and every customer! In Today's World, Trust matters! Wayne's and Sons are the absolute best!"

Hank on 6/2/2016:
"Best service I have had by far. Very fast service. Staff is very courteous and friendly. Will go back , no doubt."

Alicia M. from Petaluma, CA, whose Honda was in for an auto repair service, on 6/1/2016:
"Very happy with Wayne's and sons they did very good job and finished in one day"

Alan M. from Monte Rio, CA, whose Ford was in for an auto repair, on 6/1/2016:
"Could not have been more pleased with every phase of the appointment-I now have a shop I feel completely confident with (with the one exception of not knowing how to spell Alan the only way it should be spelled)!"

Steven W. from Santa Rosa, CA, whose Dodge was in for an auto repair, on 6/1/2016:
"they are a great shop, and took real good care of me when I needed it done fast and done right. I highly recommend Wayne and Sons.
Steven Wheeler."

Andrew E. from Santa Rosa, CA, whose Chevrolet was in for an auto repair, on 5/26/2016:
"They over delivered on every promise! When I called in to ask if they could help with a problem I was having with my Suburban, they didn't just say yes. Wayne actually told me what he thought it might be and was spot on. How novel! Most the time when you call a shop they act like they have never heard of your problem occurring on your vehicle type. This is my new shop!"

Steven C. from Santa Rosa, CA, whose Saturn was in for an auto repair, on 5/25/2016:
"Communication was great, kept me informed and up to date throughout the process. Very professional. Diagnosed initial issue and as they got deeper into the job explained new discovered problems and required resolutions to prevent further breakdowns."

Matthew V. from Santa Rosa, CA, whose Nissan was in for an auto repair service, on 5/20/2016:
"Excellent in quality and customer service, they work on both my vehicle's ."

Ed S. on 5/19/2016:
"Excellent"

Dean H. on 5/18/2016:
"Great shop. Competitive prices and quality work. My go to Diesel Repair when the job is too big for me."

Rebecca on 5/13/2016:
"Excellent work, friendly family owned staff, very fair and honest! Very accommodating and service is swift! Higly recommend!"

Jeff C. from Clearlake, CA, whose Jeep was in for an auto repair service, on 5/13/2016:
"They are honest, hard working and very talented."

Paul G. from Santa Rosa, CA, whose Chevrolet was in for an auto repair service, on 5/12/2016:
"I would send all my friends and relatives to Wayne and Sons they're very professional they have fixed most of my cars and work vans and have done a really good job and are very trustworthy"

Joan on 5/11/2016:
"GI TO WAYNE & SONS. THEY ARE THE BEST!"

Lisa W B. from Santa Rosa, CA, whose Toyota was in for an auto repair, on 5/8/2016:
"Wayne and Sons gave me an accurate estimate of all work needing to be done. They worked with my days off and got everything done in the estimated time frame. They organized the work to be done in a way to save me labor costs. I am very happy with all they did for me and will recommend them to others."

Michael A. S. on 5/8/2016:
"The quality of work was excellent and the customer service was outstanding."

Ken H. from Santa Rosa, CA, whose Dodge was in for an auto repair, on 5/4/2016:
"Knowledgeable, professional, prompt, honest."

Sean W. from Sebastopol, CA, whose Ford was in for an auto repair, on 5/3/2016:
"I found the recommendation as a Diamond Certified business. The did not disappoint. Their estimates were accurate adn the work was completed on time."

Jauna on 5/3/2016:
"They made me feel like they really cared as though I was related to them."

S. S. from Santa Rosa, CA on 5/3/2016:
"I was extremely pleased and I have found a new home for our vehicles.. It's important that I feel comfortable and trust 100% of a shop.. Waynes Automotive not only gets 5 Stars but I will be recommending this place of business .."

Carla S. from Santa Rosa, CA, whose Cadillac was in for an auto repair, on 4/29/2016:
"Wayne and his sons are honest and hard working and they are reasonably priced! Also they have great customer service. I have been going to them for about 4 years now and have never had a complaint."

Dale R. from Santa Rosa, CA, whose FORD was in for an auto repair, on 4/27/2016:
"I was surprised and pleased to hear that he could do the work on my truck the same day I called for an appointment. I was expecting him to be busy for most of the week but he took my job right away. Even though the task was fairly straightforward, he was finished in what I think was record time. The price was very reasonable and Wayne is a personable man to deal with. I will definately use him the next time I need general automotive work on any of my vehicles. This has become my new go-to shop for automotive repairs."

Heather on 4/20/2016:
"Wayne & Sons Automotive is very professional, helpful, and friendly! They are honest and did an excellent job fixing my car."

Dawn G. on 4/17/2016:
"Great service i will use them again and I will spread the word how great this shop is"

Matthew V. from Santa Rosa, CA, whose Ford was in for an auto repair, on 4/3/2016:
"I would tell them there is no one better and they are the only one I trust with both my vehicle's. they are the best in every way."

Krysteen H. from Rohnert Park, CA, whose Dodge was in for an auto repair, on 3/31/2016:
"I'll share with you the same review i left for you on google: This is going to be my new designated repair shop. The guys are so nice! They searched to help me find a better price for a part that i did not expect to be so much to begin with. They got me in same day. Thank you guys!"

John D. from Santa Rosa, CA, whose Dodge was in for an auto repair, on 3/30/2016:
"Very knowledgeable, did the work right and on time, made suggestions that saved me money."

Barbara C. from Santa Rosa, CA, whose ACURA was in for an auto repair, on 3/18/2016:
"I couldn't have gotten better service anywhere. Brent & Cody where very friendly and through. Excellent service."

Aram on 2/22/2016:
"As a family, we commute over 35,000 miles per year. Our car is our lifeline to our jobs and our child's school. It is nice to have a mechanic like Wayne and Sons that does their best to get us back on the road and at a fair price."

Erika on 2/7/2016:
"Excellent. I appreciate their thoroughness, honesty and willingness to go the extra mile to figure out what is wrong"

Lyle S. on 2/5/2016:
"Great counter service very knowledgeable mechanics they knew the problem before they even touch the car appreciated her honesty and Great counter service very knowledgeable mechanics they knew the problem before they even touch the car appreciated their honesty and The timeframe in which the car was fixed"

Leah G. on 2/4/2016:
"Excellent customer service and excellent quality work. Nice large & clean area where the cars are worked on & fast turnaround."

Anonymous on 1/31/2016:
"Work done with quality, integrity, honesty"

Daniel on 1/29/2016:
"Great people timely service"

Chris P. from Annapolis, CA, whose Volvo was in for an auto repair service, on 1/19/2016:
"They feature a great Volvo mechanic who knows the product."

Jim W. from Santa Rosa, CA, whose GMC was in for an auto repair, on 1/14/2016:
"Wayne's has performed very well restoring and maintaining my vehicles. i would recommend them to anyone."

Bruno from Santa Rosa, CA, whose VOLKSWAGEN was in for an auto repair, on 1/10/2016:
"Quality automotive craftsmanship."

Aram T. from Hidden Valley Lake, CA, whose Hyundai was in for an auto repair, on 1/10/2016:
"I have never seen a mechanic so focused on customer service. I can easily tell that your mechanics take an enormous amount of pride in the work they do and it shows. Excellent work and fair prices."

Kathleen M. from Columbus, NJ, whose BMW was in for an auto repair, on 1/9/2016:
"Excellent service and customer support! We do not trust our vehicle repairs and or maintenance with any other company."

D. T. from Mesquite, TX, whose Chevrolet was in for an auto repair service, on 1/6/2016:
"Triple AAA five star service"

J T. from Santa Rosa, CA, whose Honda was in for an auto repair, on 1/3/2016:
"A very strange opportunity. A mechanic with a consience. I was treated with respect and all along my best interests were looked after. No up-sell, no shortcuts. We addressed the mechanical needs and all fixed. I will totally be back. And will totally recommend to friends."

Heidi H. from Sebastopol, CA, whose Toyota was in for an auto repair service, on 12/23/2015:
"They are honest, fast and fair"

Kathleen B. from Cloverdale, CA, whose Chrysler was in for an auto repair, on 12/21/2015:
"They were great, very helpful in an unexpected situation and considerate of cost."

Janelle W. from Santa Rosa, CA, whose Jeep was in for an auto repair service, on 12/17/2015:
"Trust their word regarding services needed, considerate of expenses and appreciate the pre-call estimate of costs."

Johan V. from Palmdale, CA, whose Ford was in for an auto repair, on 12/15/2015:
"The cleanest auto shop I've seen! The owner and staff are friendly, professional and knowledgeable and I am very satisfied with the repairs. Overall a great experience, thank you!"

Kirk S. from Santa Rosa, CA, whose HONDA was in for an auto repair, on 12/4/2015:
"Very professional and easy to talk to at the same time. They diagnosed the problem and let me see what they were going to do it to fix it. They instill confidence in the customer and I'm very satisfied with the results."

Carole L. from Santa Rosa, CA, whose TOYOTA was in for an auto repair, on 11/24/2015:
"Wayne and his sons continue to give me quality work with reasonable prices."

Eric H. from Santa Rosa, CA, whose Mitsubishi was in for an auto repair, on 11/24/2015:
"Go see Wayne & Sons if you want honest, dependable service."

C. B. from Santa Rosa, CA, whose Honda was in for an auto repair service, on 11/20/2015:
"Wayne and Sons is great! They do excellent work, do it correctly, and answer any questions I might have. They go above and beyond!"

Shirley M. from Sebastopol, CA, whose Toyota was in for an auto repair, on 11/18/2015:
"I trust them completely"

Betsy C. from Santa Rosa, CA, whose Toyota was in for an auto repair, on 11/15/2015:
"Wonderful, fast, friendly service!! My truck broke down on a Saturday and I found your shop online. I called and spoke to Brett who said he had time that day to take a look at my truck! Had it towed there and within 45min I was back on the road!! Excellent service! I will most definitely be coming back for my future auto needs! Thank you thank you Wayne's Automotive!"

Judi F. from Bellingham, WA, whose Ford was in for an auto repair service, on 11/14/2015:
"Very friendly, helpful and thorough. I feel confident and satisfied with the work that was done."

Anonymous on 11/4/2015:
"Half the price of the dealer. Finished my truck in 1 day. Talked me out of doing unnecessary work."

Carlos on 10/31/2015:
"They are very knowledgeable about old school vehicles as well as new ones, being both generations working together with school trained young mechanic sons. I would go again."

Anonymous on 10/29/2015:
"Excellent, will be my mechanic's for life now."

Ashley on 10/24/2015:
"Excellent"

John F. from Santa Rosa, CA, whose Chevrolet was in for an auto repair service, on 10/20/2015:
"Thank you... Wayne & Brett
The truck runs great!
See you soon for the service on our other truck.
John & Laney"

Shirley M. from Sebastopol, CA, whose Infiniti was in for an auto repair, on 10/14/2015:
"They are a wonderful company and I feel very comfortable doing business with them. I believe they are very honest and helpful."

Heidi H. from Sebastopol, CA, whose Volvo was in for an auto repair, on 10/13/2015:
"They are very good about finding the problem and fair on their pricing.I have had them work on three different cars and they always had it done when they said they would... Friendly and nice and with a sense of humor!"

Kelley from Santa Rosa, CA, whose Ford was in for an auto repair, on 10/1/2015:
"So far so good. I'd trust them!"

Dana M. on 9/26/2015:
"I went to Wayne's Automotive repair because it was listed in the Diamond Certified Directory and I have had excellent results on other services using the recommendations therein. I received very professional service there and plan to return there when my car needs service again."

Marty E. from Santa Rosa, CA, whose TOYOTA was in for an auto repair service, on 9/23/2015:
"Friendly and Professional"

Joshua S. from Santa Rosa, CA, whose Honda was in for an auto repair, on 9/16/2015:
"The work is perfect. Brett, Wayne, and Cody are all professional and experienced."

Charlie S. from Richmond, CA, whose VOLKSWAGEN was in for an auto repair, on 9/12/2015:
"Good guys. They work on everything, new or old. Went the extra mile to get my car fixed (multiple problems) and stayed an hour past closing time to get it done in one day."

Amy Z. on 9/12/2015:
"They are honest, friendly and do awesome work"

Shirley M. from Sebastopol, CA, whose Infiniti was in for an auto repair, on 9/9/2015:
"very friendly"

Armindo F. from Santa Rosa, CA, whose Toyota was in for an auto repair, on 9/8/2015:
"Personally felt that I was dealing with honest people."

Marc M. from Santa Rosa, CA, whose Audi was in for an auto repair, on 9/5/2015:
"They are all very nice, knowledgeable and fast!"

Cathy C. from Santa Rosa, CA, whose Hyundai was in for an auto repair service, on 9/4/2015:
"Wayne's Automotive is the only place I will take my car. The workmanship and customer service are exceptional. I have been a customer for several years and have been completely satisfied with everything they have done for me."

Rick on 8/26/2015:
"they are honest and charge fair prices"

Mark H. from San Francisco, CA, whose Lexus was in for an auto repair, on 8/23/2015:
"Wayne & his staff rescued me from a difficult situation on a Saturday afternoon, replacing the radiator in my Lexus SUV on time and on budget! My SF dealership had quoted me $1200 for the fix, but Wayne's total was just $479! This is just my first experience with him and his team, but I could not have had a more positive initial experience. He provided much helpful advice to reduce future maintenance costs. I believe that Wayne is very knowledgeable, honest and trustworthy, and I would recommend his shop to anyone looking for efficient work, reasonable prices and friendly service."

Betty G. from Santa Rosa, CA, whose Honda was in for an auto repair, on 8/22/2015:
"Thorough work by honest people.m"

Barbara D. on 8/21/2015:
"Excellent service, was able to resolve a long standing problem, inexpensively, and a great communicator."

Paul S. from Saint Helena, CA, whose Volvo was in for an auto repair, on 8/15/2015:
"Very competent and honest but purchased parts or parts markup seem quite expensive. For instance, today I was billed $60+/- for a coolant reservoir which I could purchase online for under $30. Likewise I was billed approx $30 for a thermostat available online for around $10, a coolant temperature sensor billed at $66 available online for less than $20 and an evaporative emission control canister billed at $150 available online for for around $50. Yeah, these may not all be OEM. And yeah, Wayne deserves a reasonable markup on parts he retails. And of course, non-OEM parts may or may not be immediately available, however I'd appreciate a discussion about OEM vs after-market components between the vehicle owner and the shop. Particularly in a case like mine where the vehicle is pushing 20 years old, has a KBB price of around $3500 and maybe I wouldn't want to pay the premium money for an OEM component that MAY last another 20 years for a car I plan on selling in a few months. Note I am not bitching about his $95/hour labor costs as I believe his staff is very competent and in my experience, competency actually saves money.
Now that I think about it, are all the replacement/repair parts I drove off with today OEM??

I've owned 30 or so cars, a boat and a couple of airplanes. I'll likely return to Wayne's and have recommended Wayne's to my son (he has a Volvo). However next time we'll likely have a chat about his parts cost and markup."

Joe O. from Guerneville, CA, whose FORD was in for an auto repair, on 8/9/2015:
"It took us 13 years to find a mechanic that we could trust. Wayne and Sons is confident in the work that they do. They always deliver on their promises and the work is done the first time. And there is always a smile!"

Sharon H. from Santa Rosa, CA, whose Nissan was in for an auto repair service, on 8/9/2015:
"Professional, clean and organized shop"

Doug W. from Santa Rosa, CA, whose Isuzu was in for an auto repair service, on 8/9/2015:
"Very trustworthy."

Connie A. from Santa Rosa, CA, whose Volvo was in for an auto repair, on 8/6/2015:
"Great and honest Customer Service"

Eric N. from Rohnert Park, CA, whose Chevrolet was in for an auto repair, on 8/4/2015:
"Could be the best in the county."

Janielle M. from Santa Rosa, CA, whose Saturn was in for an auto repair, on 8/2/2015:
"I always tell people how I trust your service and believe your prices are very reasonable and fair. and all of you are so friendly"

Gregory G. from Bodega Bay, CA, whose Dodge was in for an auto repair, on 8/1/2015:
"I have already recommened Wayne and Sons to my friends,,,,,"

Steve S. on 7/26/2015:
"Proactive, serious and methodical."

Anonymous on 7/26/2015:
"Great local business and work on getting you quick service."

Matt B. from Sebastopol, CA, whose Dodge was in for an auto repair, on 7/25/2015:
"fast service, personable, I'd definitely recommend"

Jordan P. from Windsor, CA, whose Ford was in for an auto repair service, on 7/16/2015:
"They are very trustworthy, and provide quality service."

Stacia R. from El Dorado Hills, CA, whose Mazda was in for an auto repair, on 7/13/2015:
"So glad we found Wayne and Son's. It is so hard to find a mechanic you can really trust and I am happy to say that they were beyond trustworthy! They were able to get me in and repair my air conditionong the very same day I called and they were able to fix my vehicle for 1/3rd of the cost I was quoted from another mechanic shop. Turns out the other shop quoted me for a diagnosis that was far more detailed than was necessary. My a/c is working perfectly and I am a very happy customer!"

Jon V. on 7/12/2015:
"I would recommend Wayne's Automotive to anyone who was inquiring. Top service by friendly staff."

Gail F. , whose Toyota was in for an auto repair, on 7/7/2015:
"Very personable. Accommodated my needs. Took care of my concerns. Created an atmosphere of trust."

Denise M. on 6/29/2015:
"Wayne & Sons is an honest, knowledgeable shop with good attention to details!"

Anonymous on 6/19/2015:
"very friendly , helpful ,good clean work"

Richard E L. from Santa Rosa, CA, whose Chevrolet was in for an auto repair service, on 6/19/2015:
"They understuded the problem (engine lifter noise and coolent loss), explained what was needed to repair, the time needed and provided an estimate. I was provided with progress reports via telephone and at completion showed what parts had failed and why problem(s) had occurred. I must say that Wayne's son Brett is very knowledable and dedeicated to providing customer satifaction. I will contnue to use the services of Wayne and Sons and recommend to others.."

Mark Z. from Sonoma, CA, whose Chevrolet was in for an auto repair, on 6/4/2015:
"If you want automotive service you can trust Wayne's is the place. Most integrity I have ever experienced with a repair shop."

Les Mufich Tanya And T. on 5/27/2015:
"wayne and his sons are the best and they are my shop ended up friend and family would recommend to anybody"

Steve on 5/11/2015:
"Great shop, quick turnaround, fair pricing."

Betty G. from Santa Rosa, CA, whose Volkswagen was in for an auto repair service, on 5/11/2015:
"Honest, dependable and knowlegable people who are truthful and hardworking. I trust what they say and the work they do."

Dean P. from Guerneville, CA, whose Honda was in for an auto repair, on 5/9/2015:
"Excellent and prompt service at a very reasonable rate. I had an emergency repair for my travel trailer and Wayne's fixed it the same day so we could still travel out of town. I highly recommend Wayne's!!"

Cathy C. from Santa Rosa, CA, whose Hyundai was in for an auto repair, on 5/1/2015:
"I have been trusting Wayne's Automotive to keep my vehicles running well for many years. The work is always done when promised and they stand behind any service or repair that they perform. I would and do recommend them to everyone."

Regina M. on 4/11/2015:
"They are honest and complete the work quickly and efficiently"

Janet T. from Rohnert Park, CA, whose Dodge was in for an auto repair, on 4/9/2015:
"I was disappointed that the air conditioner wasn't an easy fix. Material had to be ordered, so I took the Durango back home without the air conditioner working the same way as I took it in."

Michael E M. from Forestville, CA, whose Chevrolet was in for an auto repair service, on 4/7/2015:
"i like the work and the time frame it was completed in. i did and have recommended waynes shop to other people."

Linda B. on 3/31/2015:
"From first meeting to the conclusion the customer service was great. The shop is clean and organized and I felt good about leaving my car. I am so happy that I have finally found a place I feel I can trust in the future. I have already recommended Wayne and Sons to friends and family."

Steve P. from Windsor, CA, whose Honda was in for an auto repair, on 3/29/2015:
"They are honest, and have great integrity in their work."

Leaah on 3/27/2015:
"That this outfit is only the best auto mechanic shop anywhere, the people are nice and friendly and honest and the place is very clean. They made me feel welcome, and treated me with respect, and as a single female to be treated with equality and respect, and as if I was able to understand the tech terms, and I was engaged in the process, it made a huge impact on me and I told them as much. I drove three hours from Oakland for them to service my car, and I wont have anyone else work on it. They are the best!"

Judi M. from Fulton, CA, whose Jeep was in for an auto repair, on 3/27/2015:
"they get the job done right, stand by their service, and have integrity, also they are very kind"

Lenny T. , whose Hyundai was in for an auto repair, on 3/24/2015:
"Excellent job at a reasonable price!"

Anonymous on 3/18/2015:
"Friendly people who provide the best care for your car!"

Irene G. on 3/14/2015:
"Excellent customer service - did a diagnostic on a used car for me with very little notice - very thorough and much appreciated."

Estilo L. on 3/9/2015:
"Great comunication.guy xplained me with detail.what was wrong on my vehicle...."

Jose R. from Santa Rosa, CA, whose Chevrolet was in for an auto repair service, on 3/3/2015:
"Their customers service awesome, the quality of there work is one of the best in Santa Rosa. Couldn't be more satisfying with the work that was done."

Debbie S. from Santa Rosa, whose Ford was in for an auto repair service, on 3/2/2015:
"This is the best Auto Repair shop around. Fair, honest, and quality work."

Kathleen M. from Santa Rosa on 2/10/2015:
"The only repair shop I would trust my Volvo and other vehicles with. Honest and fair pricing with no hidden surprises when the job is completed. Excellent warranty and support for services for work completed."

Tom F. , whose GMC was in for an auto repair, on 2/6/2015:
"Profecinalism and friendly staff !"

Dan S. from Santa Rosa, CA, whose Ford was in for an auto repair, on 1/30/2015:
"Great workmanship every time."

Jeannie F. from Santa Rosa, CA, whose Chevrolet was in for an auto repair, on 1/26/2015:
"This shop is the best! They are honest and fair in pricing. Wayne always gets me in when we need something. He works with my schedule. We are so thankful he was referrerd to us!"

Dave R. from Jenner, CA, whose CHEVROLET was in for an auto repair, on 1/24/2015:
"Wayne is fast and extremely dependable. Courteous to all who enter his shop whether it is their first visit or they have been customers for years."

Jeff on 1/23/2015:
"They do great work at reasonable prices. Most important of all, they are very honest and careful about their work."

John W. on 1/14/2015:
"Very professional and friendly. They do their job perfectly, never overcharge and do it quickly."

Anonymous on 1/14/2015:
"Wayne & Sons always provide excellent service! I definitely recommend them!"

Steve B. from Santa Rosa, CA, whose CADILLAC was in for an auto repair, on 12/27/2014:
"The service was great and the car seems to be running much better than prior to the work. Obviously, I'll need to have the car driven for awhile to provide quality of work based on longer term."

Eric H. from Santa Rosa, CA, whose Mitsubishi was in for an auto repair, on 12/4/2014:
"I would recommend this shop because they are honest, offer quick service, very knowledgeable and back up their work."

Kevin L. from Santa Rosa, CA, whose GMC was in for an auto repair service, on 11/22/2014:
"Seem knowledgeable and friendly. I like they are thorough to review in "layman's terms" the work needed to be done and when completed. A clean shop and well organized."

Frank D. on 11/15/2014:
"I would highly recommend them due to the level of trust I felt with the quality of work done and the attentive, friendly customer service."

Steve H. from Santa Rosa, CA, whose FORD was in for an auto repair service, on 11/12/2014:
"I would recommend Wayne s' Automotive. I found them to be true to their words on their estimate of the type and cost of the service needed on my Ford F150. They made it convenient for me to bring the vehicle in and were attentive when I came to pick it up. I will definitely use their services again and highly recommend them!"

Heath T. from Santa Rosa, CA, whose CHEVROLET was in for an auto repair, on 11/10/2014:
"I would highly recommend Wayne & sons, great service, great people."

Kevin E. from Santa Rosa, CA, whose Chrysler was in for an auto repair, on 11/10/2014:
"Go to Wayne's! Their knowledge is extensive, their customer service is great, and their shop is run with integrity. I would absolutely recommend Wayne's to anyone with automotive needs."

Tim Y. on 11/9/2014:
"Exceptional service! I am new to Wayne and Sons, but plan to make them me go-to shop for any service or work needed on my vehicles."

Dean H. on 11/3/2014:
"They were prompt, professional and a very reasonably priced."

Anthony H. from Santa Rosa, CA, whose Chevrolet was in for an auto repair service, on 10/30/2014:
"it was comforting speaking with Wayne about what needed to be fixed on my vehicle because he didn't pressure me to get this and that fixed. He made suggestions and gave his professional opinion which, a customer values."

Joan on 10/25/2014:
"I always recommend Wayne and Sons. I can trust them to be honest and fair."

Carla S. from Santa Rosa, CA, whose Cadillac was in for an auto repair service, on 10/21/2014:
"If you want honesty and a fair price along with great Customer Service you won't be disappointed."

Chris A. from Caldwell, ID, whose CHEVROLET was in for an auto repair, on 10/18/2014:
"Excellent work and fast response"

Michelle P. from Santa Rosa on 9/30/2014:
"Wayne & Sons listens to what the customer is saying and gets the job done in a very timely manner. Their professionalism is impressive. I would recommend them to anyone that wants exceptional service."

Anonymous on 9/29/2014:
"Detail and on time"

Scott M. from Santa Rosa, CA, whose ALFA was in for an auto repair, on 9/17/2014:
"Clean shop. Nice people."

Carole L. on 9/13/2014:
"Nice to finally find a reputable shop. They do great work at a fair price and are great to work with."

Anonymous on 9/12/2014:
"Great work and very accommodating."

Ray B. from Santa Rosa, CA, whose Dodge was in for an auto repair, on 8/27/2014:
"If you want GOOD service go there. Quality work. Honest service."

Jure M. from Santa Rosa, CA, whose VOLVO was in for an auto repair, on 8/27/2014:
"Work was very quickly and professionally done. He managed to have my brakes checked, ordered and replaced all before school."

Karl M. on 8/26/2014:
"I found them to be honest and trustworthy."

Mitch P. from Peoria, AZ, whose RAM was in for an auto repair service, on 8/19/2014:
"We were passing through town and our truck needed servicing. I called Wayne at 8:00am and asked if we could bring it in at 10:00. Even with the short notice he was able to squeeze us in. When I pulled up at the scheduled time, he was ready. He even ordered the needed supplies in advance and the truck was ready in an hour. Wayne and his son run a great shop. Fair prices, good work, and a friendly attitude. I highly recommend them."

Desiree B. from Santa Rosa, CA, whose Mazda was in for an auto repair service, on 8/15/2014:
"I'VE TOLD A FRIEND THAT WAYNE AT WAYNE AND SON'S DID AN AMAZING JOB ON MY CAR.IF THERE IS EVER SOMETHING YOU NEED YOU SHOULD CALL HIM; THEY ARE VERY RESONABLY PRICED, THEY GIVE YOU QUALITY CARE, AND THEY ARE EXTREMELY SWEET, AND COURTEOUS! NO MATTER HOW MANY TIMES I CALLED WAYNE ABOUT MY CAR HE WAS ALWAYS SO NICE TO ME! PLUS THEY TAKE THE EXTRA TIME TO EXPLAIN WHAT THEY WILL DO TO YOUR CAR, AND THEN AFTER THEY ARE DONE EXPLAIN EXACTLY WHAT THEY DID! ALL I CAN SAY IS THAT I ILL RECOMMEND WAYNE AND SONS TO ALL MY FRIENDS, AND WHENEVER I NEED FUTURE WORK I'M CALLING WAYNE;! WHEN I LEFT WAYNE'S SHOP AFTER THE REPAIRS I WAS FEELING VERY HAPPY, RELIEVED, AND EXCITED ABOUT MY CAR BECAUSE IT NEEDED SERIOUS HELP. WAYNE WAS AWESOME!"

Anonymous on 8/6/2014:
"Good customer service"

Gregory G. from Bodega Bay, CA, whose Dodge was in for an auto repair, on 7/17/2014:
"I got my cummins diesel repaired in one day, amazing service,,,,, diagnosed it in an hour,,,,"

Sandy S. from Oakland, CA, whose Mazda was in for an auto repair, on 7/6/2014:
"You guys were great and totally saved my day! Friendly, fast, and fairly priced!"

Justin B. from Santa Rosa, CA, whose VOLVO was in for an auto repair, on 7/6/2014:
"Highly recommend!!!"

Philp P. from CA, whose HONDA was in for an auto repair, on 6/22/2014:
"Try them out they are honest and back up there work."

Jeff T. from Santa Rosa, CA, whose Volkswagen was in for an auto repair, on 6/21/2014:
"Good and helpful people. Worked to fit me in on my schedule."

Kel on 6/13/2014:
"Honest. Competent Recommend"

Ben R. from San Mateo, CA, whose Honda was in for an auto repair service, on 6/1/2014:
"Got a problem with my car first word that comes to mind- Wayne's! It's hard to find a place you can trust now days, at Wayne's I got no worries. They are honest, professional and efficient. It's nice to know my car is in good hand."

Sean on 5/29/2014:
"Wayne and sons is an outstanding shop. They are curtious, honest, and their prices are very competitive. The fellas had my truck less than 24 hours and did quite a bit of work. This is by far the best shop I have found in years. I will have my mother take her vehicle there now. Thank you Wayne and Brett."

Rosemarie on 5/25/2014:
"I would tell everyone: My experience as a new customer was great. I felt comfortable, welcomed & found Wayne to be most helpful. He even call the dealership to find our what grade of oil was used in my car the last time it was in for service. Being elderly & on Social Security I welcomed his reasonable rates & didn't feel I was being taken advantage of or over charged for the parts & labor needed to service my car properly. The fact they were kind enough to deliver my car to me at the end of the day was an unexpected courtesy that I didn't expect but greatly appreciated. I'd say Wayne & Sons goes far & beyond most shops when it comes to excellent service, & fair rates. I feel so blessed to have found an honest place to service my car & truck. Sincerely, Rosemarie"

Tim Y. from Sebastopol, CA, whose FORD was in for an auto repair, on 5/24/2014:
"I was very satisfied with the service I received and plan to return in the future."

Anonymous on 5/24/2014:
"wayne's very knowledgeable. fast turn around. did little exta things. Found the root of the problems, not just the surface."

Matthew V. from Santa Rosa, CA, whose Nissan was in for an auto repair, on 5/23/2014:
"Great work and great customer service"

Brennan B. on 5/22/2014:
"Top-notch quality and customer service. Not only did Wayne give me a detailed explanation of everything wrong with my vehicle, but he actually showed me what he was talking about on my car. As a visual person, this was very helpful! Even though there was more wrong with my car than I had hoped, Wayne was very reasonable with his prices, even offering to rotate my tires and run a "check engine light" diagnostic for free. After all repairs were made and I had paid for services, he realized he forgot to charge me for the alignment. Instead of asking for my debit card again, he just wrote it off as "free." I was genuinely surprised and very pleased by that kind act. I usually dislike dealing with auto repair shops because I always feel like I'm being cheated or tricked. I didn't feel that way with Wayne at all. He's honest, open, and fair. Couldn't ask for more in an auto repairman."

Jeanine T. , whose Nissan was in for an auto repair service, on 5/21/2014:
"They are professional, courteous, and accommodating. They go out of their way to assist, fix, and explain what they are doing and why. Also, they have extensive knowledge about all aspects of car mechanics, as well as being able to work on a wide range of make and models."

Betty G. on 5/10/2014:
"I recommend Wayne and his son with no hesitation. They are honest, trustworthy as mechanics and as friends. They are a gift from God."

Gerry S. , whose CHRYSLER was in for an auto repair, on 5/7/2014:
"Just completed but my car now runs great. Very satisfied"

Eric H. from Santa Rosa, CA, whose Mitsubishi was in for an auto repair, on 5/5/2014:
"Very trustworthy. Highly recommend this shop."

Joan on 4/30/2014:
"I recommend Wayne's Automotive to friends."

Merianne on 4/24/2014:
"go see wayne. he's a good guy and trustworthy."

Jane Braynard B. on 4/22/2014:
"I was referred to Wayne & Sons Automotive by Keith at Pristine Auto Detail. My experience was great from the first contact. I needed an oil change and asked Wayne if there was any chance they could fit me in. He asked a couple of questions and then graciously scheduled me in early afternoon. The shop was clean and bright, and the waiting area was comfortable. In just about an hour, Brett had not only changed my oil and done a requested safety check but also had found dirty filters and asked my permission to replace them. When he discovered the car also needed a mileage-based brake bleed, he offered to fit that in, too. These guys gave me great service and extended every courtesy even though I had never been in the shop before. I'll definitely be back and will recommend them to others."

Charles H. from Santa Rosa, CA, whose Chevrolet was in for an auto repair, on 4/19/2014:
"Honest, friendly, and ready to help"

Mary C. from Santa Rosa, CA, whose HONDA was in for an auto repair, on 4/15/2014:
"Stellar work ethics. They stand behind their work and an office with integrity."

Lissa P. on 4/7/2014:
"Wayne and Sons does excellent work and always get to the root of the problem. They get it fixed and back to me quickly, and their customer service is first rate."

Daniel G. on 4/4/2014:
"Very friendly and professional. Clean shop! Provide all manner of automotive services. A convenient one stop for all needs shop. Thanks Wayne :)"

Pete P. from Santa Rosa, CA, whose Chevrolet was in for an auto repair service, on 3/23/2014:
"Yes He did what he said he would. It took a little more time than I thought it should. It all worked out for the best."

Betty G. from Santa Rosa, CA, whose Volkswagen was in for an auto repair service, on 3/4/2014:
"I trust Wayne and his sons to repair my car. The very atmosphere of the shop is of honesty stemming from a deep seated religious belief in the power of God. A God loving man who walks his talk."

Tyohannes G. from Santa Rosa, CA, whose GMC was in for an auto repair, on 3/3/2014:
"I was very happy and satisfy with your hospitality and work performance . Some day I will be stop by and pick your business card to display at the break room where I work Thank you for your outstanding job Tyohannes Gebre"

Jim B. from Santa Rosa on 2/21/2014:
"Great work - Great integrity! & he knows his stuff! We've been with Wayne for years. I would definitely recommend him to anyone!"

Merlin F. on 2/14/2014:
"Wayne's quality of work, customer service and honesty is outstanding!"

Shanae T. from Santa Rosa, whose honda was in for an auto repair service, on 2/8/2014:
"I was just at wayne and sons automotive. they where quick and got the job done right the first time. I would recommend everyone start going to them with all your car needs."

Dexter K. , whose Toyota was in for an auto repair service, on 2/8/2014:
"Take your vehicle here for repair if you want quality work and an honest diagnosis of your problems."

John on 2/7/2014:
"Best in the West"

Don P. on 2/1/2014:
"Very knowledgeable and experienced in auto repair. From the quality of parts, to the little extra things they've done, I've found that Wayne & Son's Automotive Repair exceeds all of my expectations. Awesome customer service. Any question you ask will be answered to your full satisfaction."

Peter W. from Santa Rosa, CA, whose Jeep was in for an auto repair service, on 1/22/2014:
"Competent, Efficient, Friendly, Reasonably Priced"

Ron on 1/8/2014:
"With us, they were very honest and did a good job on our car. They did not inflate or change the price after it was quoted as an "estimate".....something most shops NEVER honor. I would recommend them without hesitation."

Russell B. from Santa Rosa, CA, whose Honda was in for an auto repair service, on 12/21/2013:
"Wayne and Brett are awesome!! They repaired my car quickly and at a very competitive price!"

Therese F. from Rohnert Park, CA, whose FORD was in for an auto repair, on 12/17/2013:
"Excellent work, outstanding customer service, and most important their honesty."

Anonymous on 12/17/2013:
"Great work, friendly, can't beat the service. Always recommend Wayne."

Charles S. from Santa Rosa, CA, whose Cadillac was in for an auto repair, on 12/11/2013:
"They are very honest trustworthy. I highly recommend them."

Anthony. H. from Santa Rosa, CA, whose Ford was in for an auto repair, on 11/23/2013:
"Honest. Trustworthy, mechanics you can trust. That is truly hard to find."

John F. from Windsor, CA, whose Cadillac was in for an auto repair, on 11/20/2013:
"Great quality and great customer service"

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